Frequently asked questions
Definitely not, we take pride in working with local distributors for fresh produce at all times.
5 days after being cooked, it is labeled on the dish.
You can BUT we do not recommend due to loss of flavor after being frozen, we are not liable after freezing.
Our cooler bags can hold up to 10 meals with a cooler pack, if you only have one bag we suggest you leave the door the day of delivery or hand it to the driver if you are home for the delivery. We highly suggest you purchase two so we can rotate the bags for you, no meals gets left behind!
Heating would be on the label, depends on the dish.
We deliver Mondays and Thursdays, 10am – 5pm.
Chicago land area and surrounding suburbs.
We currently accept all credit cards, debit cards and gift cards.
At Eat Clean Chicago, we use a wide spectrum of ingredients to keep variety in our menu. We can not guarantee that your food will be allergen-free, and because of this, we can not recommend our fresh food delivery service to anybody who has moderate to severe food allergies.
We do not have a storefront, and we welcome customers to see where their food is prepared. Email or call in to speak with us about how we can customize your diet plan. I will be going out of City, can I pause my meal plan? You can pause your plan for up to two weeks at a time. This can be done in the customer portal online or via the phone. Pausing must be done for one or two weeks at a time, and it must be requested 48 hours before your next billing cycle.
If you wish to cancel, your food will be delivered for the current billing cycle and will then be canceled. All cancellations must be made on the website.